FAQs

You can usually book a day tour online through Klook or our website, by emailing us

Typically, we’ll need the names of all participants, the desired tour date, your contact information (email and phone number), and any special requests or dietary restrictions.

We generally accept major credit cards, debit cards, and sometimes other online payment methods. You can usually find the accepted payment options during the online booking process.

The inclusions vary depending on the tour. Generally, the price covers transportation, entrance fees to attractions (as specified), and the services of a guide. Meals and drinks are usually not included unless stated otherwise. Please check the tour details for a comprehensive list of inclusions.

Our cancellation and rescheduling policies vary depending on the tour and how far in advance you notify us. Please refer to the specific tour’s policy outlined during the booking process or contact our customer service team for assistance. Fees may apply for cancellations or rescheduling.

The meeting point will be clearly indicated on your booking confirmation. It’s usually a central location or your hotel (if specified). Please arrive at the designated meeting point at least 15 minutes prior to the scheduled departure time.

We recommend bringing comfortable walking shoes, weather-appropriate clothing, sunscreen, a hat, a water bottle, and any personal medications you may need. You may also want to bring some cash for souvenirs or optional expenses.

As mentioned earlier, meals are usually not included unless explicitly stated in the tour description. However, there might be opportunities to purchase food during the tour.

Yes, most of our day tours are led by experienced and knowledgeable local guides who will provide information and assistance throughout the tour.